Privacy and Security

At RASHED MATAR RASHED ALJABRI ORGANIZATION FOR EXHIBITION AND CONFERENCES we understand that you value your privacy and wish to have your personal information kept secure. Our Privacy Policy describes generally how we manage your personal information and safeguard your privacy. If you would like more information, please don't hesitate to contact us.

Collecting Personal Information About You:

At RASHED MATAR RASHED ALJABRI ORGANIZATION FOR EXHIBITION AND CONFERENCES we only collect personal information that is necessary. The personal information we collect will include information you provide when registering to the platform. 

  • To open an account with Almaniya oasis Application, the minimum information we require is your name, your email, and your mobile number. This information allows you as a member to re-set your username and password when you wish to access your online account.
  • Your password is encrypted, so we cannot give it to anyone, we can only reset your password should we be requested to do so by you.
  • Storing your email and mobile (cell) phone gives you the ability to reset your password at any time you wish, should you have any concern about anyone accessing your account. We strongly advise that you do not share your username or password with anyone.  
  • All payment information is encrypted and passed directly to the financial institution processing the payment and at no point are the details of your payment method stored by RASHED MATAR RASHED ALJABRI ORGANIZATION FOR EXHIBITION AND CONFERENCES.
  • The only information we do store relating to the payment transaction,

   o Information relating to the service (Membership / Event / Other purchases)       that you made on the platform.

   o The payment method used.

   o The amount paid.

  • If you used a card to make a payment, we retain the last four digits of the 16-digit code on your card. This information is not sufficient to make any future payment, but it does facilitate a search to be carried out if you are trying to identify / search for details of what was purchased as part of a transaction.
  • As a Customer / Registered Member, we do not pass your information to anyone else. We only use your information to communicate with you, to send you information about services you have registered to use on our platform, updates we are making to our platform, and news that that we believe is relevant and may be of interest to you.

We may also collect some information from you when you use our website. Your use of the information and services available through our website will determine the type of information that we collect about you.

The only personal information that we collect about you when you use our website is what you tell us about yourself, for example, when you complete an online form when placing an order, or information you provide to us when you send us an email. Please note, we will record your email address if you send us an email.

Using and Disclosing Your Personal Information:

We respect your privacy. Any personal information that we collect about you will only be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our business as suppliers of goods.

Please be assured we will not disclose information about you unless the disclosure is required or authorised by law, you have consented to our disclosing the information about you, or for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect.

Access to Your Personal Information

You may have access to your personal information that we hold about you, at all times. You can edit your personal information at any time by logging into the account and editing the information required.

In some cases, we may refuse to give you access to personal information we hold about you. This includes, but is not limited to, circumstances where giving you access would: be unlawful (e.g., where a record which contains personal information about you is subject to a claim for legal professional privilege by one of our clients); have an unreasonable impact on other people's privacy; prejudice an investigation of unlawful activity.

We will also refuse access where the personal information relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings. If we refuse to give you access, we will provide you with reasons for our refusal.

Payments & Transaction Information: 

payment card details and other details of products and services you have purchased from us. 

Information we collect or generate about you. We may use automated technologies or interactions such as cookies, pixels, and other tracking technologies to collect information about you as you navigate through the Platform. This information may include usage details, technical information like your internet protocol (IP) address and location information. Please see below for more information regarding our use of cookies. We may also collect information about purchases and orders made by you, your preferences in receiving marketing from us and our third party and your communication preferences. 

Information we obtain from other sources. This includes the Personal Data provided to us by third-party, service providers, agencies, or other publicly available sources where applicable.

Correcting Your Personal Information:

If you request us to do so we will amend any personal information about you held by us which is inaccurate, incomplete, or out of date. If we disagree with your view about the accuracy, completeness, or currency of a record of your personal information held by us, and you ask us to associate with that record a statement that you have a contrary view, we will take reasonable steps to do so.

Securing and Storing Your Personal Information:

We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration.

In our business, personal information may be stored both electronically (on our computer system) and in hard-copy form. Firewalls, anti-virus software and email filters, as well as passwords, protect all our electronic information. Likewise, we take all necessary measures to ensure the security of hard-copy information.

Cookies:

Cookies are small data files transferred to your computer’s hard drive by a website that keep a record of your preferences, making your subsequent visits to the site more efficient. Cookies may store a variety of information, including you location, time zone, language preferences, the number of times that you access a site and the amount of time you spend viewing a particular page or other item on the site.  You can set your browser to refuse all or some browser cookies. You should note, however, that if you disable or refuse cookies some parts our Platform may become inaccessible or not function properly.

Disposal of Personal Information:

Once your transaction is finalised, both the electronic and hard copy information is securely archived. After a period of 7 years both the electronic and hard copy information is destroyed.

For more information or to complain about a breach of your privacy if you would like more information about the way we manage personal information that we hold about you or are concerned that we may have breached your privacy, please contact us by email or phone.

 

Changes To Our Privacy Policy:

From time to time, it may be necessary for us to revise our privacy policy. We may notify you about changes to this privacy policy by posting an updated version on our website.